Official Document

WE88MY Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Users

At we88my, your privacy is not merely a legal obligation — it is a responsibility we take seriously every day. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in accordance with the Personal Data Protection Act (PDPA) Malaysia 2010.

Last Updated: 1 January 2026
Version 3.1
Bahasa Melayu (ms-MY)
WE88MY Data Protection
256-bit SSL
Data encryption
PDPA 2010
Full compliance
Full Control
User rights
No Data Selling
Privacy guaranteed
Right to Access
Review your data
Right to Amendment
Correct your information
Right to Erasure
Request deletion
Right to Object
Opt out of processing
Right to Portability
Download data

Privacy Commitment

6. WE88MY's Data Protection Commitment to Malaysian Users

Not just words — these are real practices we carry out every day.

Full PDPA 2010 Compliance

we88my fully comply with the Personal Data Protection Act (PDPA) Malaysia 2010. All processing of our members' personal data is carried out in accordance with the principles set out in this Act, including the principles of consent, purpose, and security.

Malaysia PDPA 2010
Bank-level Encryption

All data transmitted between your device and our servers we88my is encrypted using SSL 256-bit technology — the same standard used by Malaysia's leading banks. Data stored in our databases is further encrypted using AES-256.

SSL 256-bit + AES-256
No Sale of Data to Third Parties

we88my has never and will never sell, rent, or transfer members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we simply keep it safe.

Absolute Guarantee
Full Control in Your Hands

Member we88my have full rights to access, amend, download, and request the deletion of their personal data at any time. The process is straightforward, quick, and can be completed directly through your account or by contacting our team.

Full User Rights
Minimal Data Collection

we88my only collects data that is strictly necessary to provide our services. We do not collect excessive or irrelevant data. Every type of data we collect has a clear and justified purpose.

Data Minimisation Principle
Data Breach Notification

In the event of any data breach that may affect your personal information, we88my committed to notifying the relevant authorities within 72 hours and affected members within a reasonable timeframe.

Full Transparency
Section 1

Introduction and Scope of the Privacy Policy

This Privacy Policy ("Policy") is published by we88my ("Platform", "We") and describes how we handle the personal information of users ("Members", "You") of the we88my platform. This Policy applies to all users who access or use the we88my platform through any device or digital channel.

We understand how important privacy is to Malaysian users, especially in the context of an online gaming platform where trust is the foundation of everything. That is why we88my has made significant investment in data protection infrastructure and policies that meet or exceed the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010.

Important Note: By registering for or using the platform we88my, you are giving us your consent to collect and process your personal data in accordance with this Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Section 2

Categories of Information We Collect

2.1 Personal Identity Information

  • Full name as stated on your identification document (MyKad)
  • Date of birth and gender
  • Malaysian Identity Card Number (MyKad)
  • Current residential address

2.2 Contact Information

  • An active Malaysian mobile number
  • A valid email address
  • Social media account information (if used to log in)

2.3 Financial Information

  • Malaysian bank account details (for withdrawal purposes)
  • E-wallet account numbers (Touch 'n Go, GrabPay, Boost, ShopeePay)
  • Deposit and withdrawal transaction history in Malaysian Ringgit (RM)
  • Note: We do not store credit/debit card numbers directly

2.4 Platform Usage Information

  • Gaming history (slots, live casino, Sports Betting, e-sports)
  • Game preferences and playing habits
  • Account activity logs and login session records
  • Feedback and complaints submitted to our team

2.5 Technical Information

  • IP address and geographic location (city level)
  • Device type, operating system, and web browser
  • Cookie data and session identifiers
Section 3

How We Collect Personal Information

we88my collects members' personal information through several transparent and lawful methods:

3.1 Information You Provide Directly

This is information you provide directly when registering an account, completing the KYC (identity verification) process, submitting withdrawal requests, filling in customer support forms, or participating in satisfaction surveys we conduct from time to time.

3.2 Information Collected Automatically

When you use the we88my, our systems automatically record technical information such as your IP address, device type, and session activity. This is industry standard and is necessary to keep your account secure.

3.3 Information from Trusted Third Parties

In limited circumstances, we88my may receive information from our authorised payment processors (such as DuitNow and FPX) for transaction verification purposes. All such third parties are bound by strict confidentiality agreements.

Section 4

Why We Use Your Personal Information

Every type of data collected by we88my has a clear and lawful purpose. We never process data for purposes not stated here without obtaining fresh consent from you:

  • Service Provision: Opening and managing your account, processing deposits and withdrawals in RM, and enabling access to all games
  • Identity Verification (KYC): Verifying your eligibility and preventing fraud
  • Account Security: Detecting and preventing unauthorised access, fraud, and money laundering activities
  • Customer Support: Processing complaints and providing effective assistance
  • Platform Improvements: Analyse usage patterns to improve the experience for all we88my members
  • Legal Compliance: Fulfil applicable legal and regulatory obligations
  • Responsible Gaming: Monitoring playing behaviour to identify signs of addiction
  • Marketing Communications: Sending information about promotions and special offers (with your consent only)
Marketing Controls: You may opt out of receiving marketing communications at any time through your account settings we88my you or by clicking the "unsubscribe" link in any email we send you.
Section 5

Information Sharing and Disclosure

we88my takes a highly restricted and cautious approach to sharing members' personal information. We never sell or transfer your data to third parties for their own commercial purposes.

5.1 Authorised Third Parties (Limited)

In certain limited situations, we88my may share necessary information with:

  • Payment Processors: DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost — only the information required to process your RM transactions
  • Game Providers: Anonymous player identifiers only, used for technical gameplay purposes
  • Security Services: Fraud detection and anti-money laundering system

5.2 Legal Requirements

we88my may disclose personal information to Malaysian government authorities where required by law, court order, or legitimate regulatory requirement. We will endeavour to notify you of any such request unless prohibited from doing so by law.

Our Commitment: we88my NEVER sells, rents, or transfers members' personal data to any marketing companies, data aggregators, or third parties for marketing purposes. This is our absolute commitment.
Section 6

Data Security Measures

we88my implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, misuse, disclosure, alteration, or destruction:

Technical Security

  • SSL/TLS 1.3 transit encryption for all platform communications
  • Stored data encrypted using AES-256
  • Server infrastructure protected by multi-layered firewalls
  • 24/7 security monitoring with an intrusion detection system (IDS)
  • Two-factor authentication (2FA) is available for all member accounts

Internal Access Controls

  • "Need-to-know" principle — only staff who require access to specific data are authorised to do so
  • All member data access by staff is logged and monitored
  • Mandatory privacy and security training for all we88my employees
Section 7

Cookies and Tracking Technologies

Platform we88my uses cookies and similar tracking technologies to enhance user experience and platform security. We use several types of cookies:

  • Essential Cookies: Required for core platform functions such as login sessions and security. Cannot be disabled.
  • Performance Cookies: Collects data on how you use the platform to help us improve. All data is anonymised.
  • Functional Cookies: Remembering your preferences such as language and display settings for your convenience.
  • Analytics Cookies: Helps us understand platform usage patterns in an aggregated and anonymised form.

You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the platform we88my.

Section 8

User Rights Regarding Personal Data

As a platform user we88my, you have the following rights regarding your personal data under Malaysia's PDPA 2010:

  • Right of Access: Request a copy of all personal data we hold about you
  • Right to Rectification: Request correction of any inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Object: Object to the processing of your data for marketing purposes
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Withdraw Consent: Withdraw consent given at any time

To exercise any of the above rights, contact the privacy team at we88my at privacy@we88my.ws or via our platform's live chat. Requests will be processed within 30 business days.

Section 9

Data Retention and Deletion Period

we88my retains members' personal data only for as long as it is needed for the stated purposes or as required by law. The following are our data retention guidelines:

  • Active Account Data: Throughout the active account period and 5 years after account closure
  • Transaction Records: 7 years (Malaysian financial legal requirement)
  • Security Logs: 2 years
  • Customer Support Data: 3 years from the date of last interaction
  • Marketing Data: Until you withdraw consent

Once the retention period ends, data will be securely deleted or anonymised so it can no longer be linked to your identity.

Section 10

Protection of Children and Young Persons

Platform we88my is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data of individuals under 21. Should we discover that information belonging to someone under 21 has been collected, we will delete it immediately and close the account in question.

Parental Advisory: If you believe your child under the age of 21 has registered an account on we88my, please contact us immediately at support@we88my.ws. We will take prompt action.
Section 11

Amendments to the Privacy Policy

we88my reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes occur, we will:

  • Updating the "Last Updated" date at the top of this document
  • Send notifications to all members via their registered email address
  • Display a prominent notice on the we88my platform homepage
  • Providing at least 14 days' notice before changes take effect

Continued use of the platform we88my after the amendments take effect means you accept the updated version of the Policy.

Section 12

Contact the WE88MY Privacy Officer

For any enquiries, requests, or complaints relating to this Privacy Policy or the handling of your personal data by we88my, please contact our Privacy Officer:

  • Privacy Email: privacy@we88my.ws
  • General Support Email: support@we88my.ws
  • Live Chat: Available 24/7 on the we88my platform
  • Response Time: Privacy requests are processed within 30 business days

You may also contact FAQ page us for answers to common questions about privacy and data security at we88my.

Protection Process

How WE88MY Protects Your Data — Step by Step

Every time you use the we88my platform, your data is protected through this process.

You
Submit data via the platform
SSL Encryption
Data encrypted with 256-bit instantly
Secure Servers
Stored in high-standard data centres
24/7 Monitoring
Monitored by our security team
Reference Table

WE88MY Personal Data Usage Summary

Data Type Purpose of Use Shared? Retention Period
Name & IC No. Identity verification (KYC) No 5 years after account closure
Phone Number 2FA, customer support No Throughout the active account period
Email Address Communications, notifications No Throughout the active account period
Bank Account / eWallet Details MYR withdrawal processing Restricted 7 years (legal requirement)
Game History Platform improvements, security No 3 years
IP Address & Device Security, fraud prevention No 2 years
Cookie Data Platform functionality, analytics No Follow cookie settings
Your Rights

Frequently Asked Questions About Privacy Rights at WE88MY

To request a copy of your personal data, log in to your we88my and navigate to "Privacy Settings", or send an email to privacy@we88my.ws with the subject line "Data Access Request". We will process your request within 30 business days and deliver your data in a readable format (PDF or CSV). No charge is applied for the first request each year.

Yes, you may request deletion of your personal data. However, certain limitations apply — we88my is legally required to retain financial transaction records for 7 years and KYC records for 5 years after account closure. Data beyond these legal retention requirements will be fully deleted or anonymised. Submit your request to privacy@we88my.ws.

Not at all. we88my never has and never will sell, share, or transfer members' personal data to any third party for their marketing purposes. This is our absolute commitment. The only sharing that occurs is with legitimate payment processors (such as DuitNow and TNG eWallet) required to process your financial transactions — and even then, only the minimum necessary information is shared.

When you close your account we88my, we will initiate the deletion of your data. Most personal data will be deleted within 30 days. However, financial transaction records will be retained for 7 years (as required by law), and KYC data for 5 years. After these periods, all data will be permanently deleted or fully anonymised. You may request a complete report of data still held at any time.

Security Standards We Adhere To

We88my operates in accordance with internationally recognised security and privacy standards.

256-bit SSL
Industry-standard encryption in transit
AES-256
Stored data encryption
PDPA 2010
Compliant with Malaysian law
PCI-DSS
Card security standards
Independent Audit
Third-party audits
2FA
Two-factor authentication
Your Data Is Safe at WE88MY — Register with Confidence

Now you know how seriously we88my in protecting your privacy. Our platform is fully compliant with Malaysia PDPA 2010, employs bank-grade encryption, and never sells your data. Register today and enjoy over 500 games in a safe and secure environment.

Malaysia PDPA 2010 256-bit SSL No Data Selling
Bahasa Melayu